OPEN 24/7 EVERY DAY!! CALL US (770)572-2367 OR (470)628-4400

Last Updated: October 2025

Welcome to Genesis VIP. By visiting our website, booking transportation, or using any of our services, you agree to the following Terms and Conditions. Please read them carefully before proceeding.

1. Website Usage

Our website is designed to provide information about our private transportation services and facilitate bookings. You agree to use it lawfully and in accordance with these terms.

2. Services Provided

Genesis VIP offers private transportation for both individual and corporate clients.
We reserve the right to modify, suspend, or cancel services at any time, without prior notice, for operational, safety, or unforeseen reasons.

3. Reservations & Cancellations

  • Bookings may be made via our website, phone, WhatsApp, or other official channels.

  • All reservations are subject to availability of vehicles and drivers.

  • Cancellation policies may vary by service and will be communicated at the time of booking.

4. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when making a reservation.

  • Refrain from using our vehicles for unlawful or inappropriate purposes.

  • Treat our drivers respectfully and maintain the cleanliness and integrity of the vehicle.

Genesis VIP reserves the right to cancel or refuse service in cases of:

  • Aggressive or inappropriate behavior

  • Misuse of the service or vehicle

  • Any risk posed to the safety of our drivers or equipment

5. Payment Terms

  • Pricing will be confirmed during the booking process.

  • Accepted payment methods include cash, bank transfer, and other approved options.

  • Payment terms may vary based on the nature of the booking.

6. Limitation of Liability

While we strive to provide timely and reliable service, Genesis VIP is not liable for delays due to:

  • Traffic conditions

  • Weather events

  • Accidents or other circumstances beyond our control

We are also not responsible for lost or forgotten items but will make every reasonable effort to help recover them.

7. Intellectual Property

All content on this website—including logos, text, images, and trademarks—is the property of Genesis VIP or its respective owners. Unauthorized use, reproduction, or distribution is prohibited without written permission.

8. Changes to Terms

Genesis VIP may update these Terms and Conditions at any time. The most recent version will always be available on this page, along with the date of the last update.

9. Governing Law

These terms are governed by the laws of Gainesville, Georgia, and any disputes will be resolved in the appropriate courts within that jurisdiction.

10. SMS Messaging Terms

By opting into SMS communications from Genesis VIP:

  • You may receive updates about bookings, service changes, and other relevant information.

  • Message frequency may vary, typically no more than 2 messages per week.

  • Standard message and data rates may apply based on your mobile provider.

  • You may unsubscribe at any time by replying "STOP".

  • For assistance, reply "HELP".

Please refer to our full [SMS Terms] and [Privacy Policy] for additional details.

Contact Information

For any questions, concerns, or support, please contact us:

📧 Email: genesistaxi@genesistaxi.net
📞 Phone: (770) 342-9973
🌐 Website: www.genesisvip.net